Car Insurance Quotes Online

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Making a claim
Need help, fast? Here’s how to make your ING Car Insurance claim.

1. Gather the facts

Collect as much information as possible about what happened.

2. Lodge your claim

You can lodge a claim online or get help over the phone.

3. Get your outcome

Once we have received your online claim, you will be provided with an update within two business days.

It’s important to have the following at hand when lodging your claim:

Policy number

Details of the incident, including time and place

Other drivers’ names, addresses, vehicle registration numbers, and insurance details

Any witnesses’ names and contact details

Details of any tow-truck company used

Police report number (if applicable)

Photographs of the damage and scene (if applicable).

For the detail on cover and claims, please check the PDS Product Disclosure Statements.

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